Frequently Asked Questions

Bizora is an offline-first business management application built for African SMEs. It helps you manage sales, customers, credit and debt, inventory, receipts, reports and employee access — from one place.

Start the free trial, install Bizora on your device, then add your products and customers and begin recording sales. On Android you'll see an install prompt in your browser; on iPhone, open Bizora in Safari, tap Share, then choose Add to Home Screen.

Sales, credit sales and customer debt, customer records, inventory, expenses, receipts, reports and financial summaries, employee access, and your business data backups.

No. Bizora is designed to be straightforward for business owners without technical training.

Bizora installs on Android phones directly from your browser, and also works in a desktop browser. On iPhone, open Bizora in Safari, tap the Share button, then choose Add to Home Screen to get the app icon. It's designed to stay usable on lower-end devices.

Bizora is currently designed for one device at a time.

Bizora supports English and French.

Yes. Once installed, Bizora is designed so your core business operations continue without an internet connection — recording sales, managing stock, and tracking customer debt all work offline.

Internet is needed for installing Bizora, receiving updates, contacting support, and any applicable online licensing or payment process. Everyday business work does not require it.

No. Your work is recorded on your device as you go, so a network outage doesn't interrupt your core operations.

Yes. Bizora handles cash sales and credit sales, with credit sales recorded against a customer account.

Yes. Every credit sale is tied to a customer, so you can see outstanding balances, record repayments as customers pay, and review a customer's full payment history.

Yes. Each customer has a record showing their invoices, payments and outstanding balance.

You record the amount they actually paid, and Bizora keeps track of the remaining balance.

Yes. You can keep a product catalogue with prices and cost, see current stock levels, record stock coming in, make stock adjustments, run reconciliation, and track losses in a loss register.

Yes. Stock from normal sales is deducted automatically — you don't need to adjust it by hand.

Yes. You can set a low-stock level per product, and Bizora shows a warning when stock reaches or falls below it.

Sales reports and sales history, a debt ledger across your customers, a financial summary, and analytics including top products, top customers, and cash versus credit sales.

Revenue is the total value of what you've sold. Profit is what remains after subtracting what those goods cost you. Bizora reports revenue, gross profit and net profit separately rather than blending them into one figure.

Yes. Reports can be exported to a file or printed.

Yes. Bizora generates a receipt for a sale, which you can print or share.

Yes. Open the sale from your sales list and print the receipt from there.

Yes. The business information you set up appears on your receipts and reports.

Yes. You can give staff their own logins with roles such as Cashier, Storekeeper, Sales Representative and Supervisor, and control what each role is allowed to do.

Not unless you grant every permission. Each role only sees the sections and actions you've allowed.

Yes. Important actions are recorded in an audit log showing who did what, and when.

Bizora provides a free trial so you can explore the product before purchasing a license. The trial runs for 30 days, and Bizora shows you how many days remain.

After payment you receive an activation key. In Bizora, go to Settings → License → Activate License and enter the key.

A few days before your license expires, Bizora shows a reminder with an activation button. Tapping it takes you to a secure Selar checkout, and once payment is complete, Selar automatically redirects you to WhatsApp.

A free trial to start, then a monthly or annual license. All plans give you the same product — the difference is the licensing period. See the pricing page for current rates.

Your business data is stored locally on your own device.

Use the backup option in Settings to export a backup file, then keep that file somewhere safe. Backing up at the end of each business day is a good habit.

Bizora stores your data on your device, so recovery depends on having a backup file you saved. There is no remote or automatic recovery — this is exactly why regular backups matter.

No. Backups are created by you and saved where you choose.

You can reach us by WhatsApp, email or phone — all the details are on the support page.

Explain the problem clearly, mention the feature you were using, what happened and what you expected, and include a screenshot if it helps.

Yes. Get in touch with any questions during your trial or before starting one.