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Support
We're Here to Help You Get the Most From Bizora
Whether you're getting started, managing your license, or need help with a Bizora feature, find the right way to get assistance.
Get in touch
Choose whichever way is easiest for you.
Email Support
Send us the details of your question and we'll get back to you.
ngwelesleymbom@gmail.com Email SupportCall Bizora
Prefer to talk it through? Give us a call.
+237 670 615 459 Call SupportNeed Help Getting Started?
Here's the short version of setting Bizora up for your business.
- Start the free trial.
- Install Bizora on your device. On iPhone, open it in Safari, tap Share, then Add to Home Screen.
- Add your products.
- Add your customers, where needed.
- Start recording sales.
- Explore your reports and business information.
- Use backups regularly to protect your records.
Common support topics
Find the area you need help with.
Getting Started
Help with installing Bizora, opening the app, setting up your business information, adding products, adding customers, and recording your first sale.
Sales
Help with cash sales, credit sales, generating receipts, and reviewing your sales history.
Credit & Customers
Help with customer accounts, outstanding balances, recording payments, and keeping your debt records accurate.
Inventory
Help with products, recording Stock In, making stock adjustments, running reconciliation, and using the Loss Register.
Reports & Financial Information
Help with your Financial Summary, sales reports, sales history, Debt Ledger, and analytics.
Employees
Help with adding employees, assigning roles, setting permissions, and managing access control.
Licensing
Help with the free trial, activating a license, entering your activation key, license expiry, and monthly or annual licensing.
Backup & Data
Help with creating backups, restoring from a backup, protecting your business data, and device-related issues.
Not sure where to start?
Check the relevant help topic
The topics above cover the most common questions.
Still need help? Contact us
Reach out by WhatsApp, email or phone — whichever suits you.
Tell us what happened
It helps us help you faster if you can include:
- Your name and business name
- The feature you were using
- What happened
- What you expected to happen
- A screenshot, if it helps explain
Protect your business information
Never send passwords, activation keys, private credentials or payment card details through public channels. Bizora will never ask you for sensitive login information on this website.
Licensing help
Everything around activating and renewing your Bizora license.
How do I activate my license?
After payment you'll receive an activation key. In Bizora, go to Settings → License → Activate License and enter the key.
Where do I enter my activation key?
Under Settings → License → Activate License inside the Bizora app.
What happens when my license expires?
A few days before your license expires, Bizora shows a reminder with an activation button. Tapping it takes you to a secure Selar checkout, and once payment is complete, Selar automatically redirects you to WhatsApp.
I need help with activation. What should I do?
Contact us using any of the support options on this page and we'll help you through it.
Working offline, and protecting your data
Once installed, Bizora supports your core business operations offline. Internet is needed for installation, updates, contacting support, and online payment or licensing. Your business data is stored on your own device — so backing up regularly is what keeps your records protected. If you'd like help understanding backup and restore, just get in touch.
Frequently asked questions
Does Bizora work without internet?
Yes. Bizora is designed to support core business operations offline once installed.
How do I get started?
Start the free trial, install Bizora, and follow the setup process. On iPhone, open Bizora in Safari, tap Share, then choose Add to Home Screen.
How do I contact Bizora?
Use WhatsApp, email or phone through the support options on this page.
I need help activating my license. What should I do?
Contact Bizora support and we'll assist you with activation.
Where is my business data stored?
Bizora is offline-first, and your business data is stored locally on your own device.
Can Bizora be used on multiple devices at the same time?
Bizora is currently designed for one device at a time.
What should I include when contacting support?
Explain the problem clearly, mention the feature you were using, and include a screenshot if it helps show what happened.
Need Help With Bizora?
We're here to help you keep your business running smoothly.